FAQs

1.You are a trading company or manufacturer, what products you produce?

We’re ropes and twines manufacturer in China since 2010, with 12000㎡ factory and 120 professional workers. We have been manufacturing plsatic ropes for 9 years,include polypropylene rope, high density polyethylene rope, polyester rope, nylon rope, playground rope, uhmwpe rope, etc. Our products are widely used for commercial fishing, hiking, climbing frame, etc. Regular sizes: 1, 2, 3, 4, 5, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 25, 26, 28, 30, 32, 34, 36, 38, 40mm,etc. Construction: 3 or 4 strands twist,diamond braid,double braid, etc.

2.What payment term you accept?

We accept T/T, L/C at sight, Western union, Payoneer, etc.

3. What’s the delivery time?

Commonly, the delivery time is 10-40 days, please contact our sales for details.

 

4.What is the minimum order quantity(MOQ)?

The MOQ is different based on different products, please contact our sales for details.

 

5.Can I get a sample to check the quality before the order?

Yes,you can. If the sample you request is not much, it’s free, you just need to call DHL or UPS to pick up samples from our locationm, or give us your consignee account number for freight collection or you can send courier fee to us by paypel, we pay the courier fee ( recommended, much cheaper ).

6.What should you do when you receive damaged of low quality goods from us?

Please take pictures for the bad products asap and let’s find out the reason, if it’s our fault, we would compensate for a loss immediately.

Actually you don’t need to worry about the quality, as we have professional production team and shipping agent.

 

7.What should I to tell the sales, so that I could get right price?

1. material. PP or Polyester or Nylon or…?

2. construction. 3 strand twisted or 16 strand diamond braided or..?

3. color . white or red or…?

4. packing. coil or reel or hank…?

5. order quantity.

6. your other requests.

7. photos of your samples.

You can also send us your samples directly, then we will know all the specifications when we get them. If you don’t know the specifications and don’t have samples, we could also give you professional suggestion.